Clinic desk reference
Clinic FAQs
Practical answers for dosing conversations, adherence coaching, supply timing, and escalation—kept educational and ops-focused.
How should we talk about dosing?
Dosing is a clinical decision. In PeptIQ, doses appear inside protocol templates and assignments as the clinic’s plan snapshot. Staff who are not licensed to prescribe should not invent dose changes. When patients ask “can I take more,” route to the clinician and document the discussion in the chart of record.
- Use the assigned plan as the shared reference—avoid contradictory verbal edits.
- If the clinician changes the plan, update the assignment and teach the new schedule explicitly.
- Never copy social-media dose charts into patient instructions.
How do we coach adherence without shaming?
- 1Open the chart and compare expected versus logged activity for the window in view.
- 2Ask about barriers: travel, confusion, side effects, supply, or simple forgotten logs.
- 3Separate “did not take” from “took but logged later” whenever possible.
- 4Agree on one concrete next step and a follow-up time.
Adherence percentages are signals. They can reflect consent gaps, paused plans, or UI confusion. Confirm context before escalating to “noncompliant” language.
What about supply timing?
Vial forecasting in protocols can support planning conversations, but ordering and fulfillment happen in your approved sourcing or companion commerce systems. Teach patients lead times honestly. Supply alerts in the console are prompts to review—not automatic reorders.
- Track which role watches supply-related alerts.
- Coordinate with Forge or your pharmacy partner using clinic SOPs.
- Do not promise delivery dates PeptIQ cannot control.
When should we escalate?
- Symptoms that meet your urgent or emergency criteria.
- Repeated unexplained adherence collapse after coaching.
- Suspected product integrity issues (excursion, contamination concerns).
- Patient requests that would require practice beyond clinic policy or law.
- AI or Research output that conflicts with labeled instructions or clinician orders—trust verification, not the model.