Operations briefing
Clinic operations considerations
What a doctor’s office must consider when adding peptide workflows: storage, staffing, consent, documentation, and sourcing boundaries versus PeptIQ’s product scope.
Storage and physical plant
Peptide preparations often require controlled temperature, protected light exposure, and clear segregation from unrelated inventory. Your pharmacy or medical director should define the storage policy; PeptIQ does not monitor fridge temperatures or replace inventory systems.
- Dedicated refrigerated space with readable temperature monitoring and excursion logging.
- Separate staging for reconstituted versus unopened vials when your SOP requires it.
- Label discipline so lot, beyond-use dating, and patient association remain unambiguous.
- Access limited to trained staff; visitors and open clinical areas should not become informal storage.
Staffing and role clarity
- 1Map tasks: invitation, consent coaching, clinical evaluation, plan assignment, handling education, follow-up.
- 2Assign each task to a role with the minimum PeptIQ permission needed.
- 3Train front desk language so they do not improvise clinical claims.
- 4Define coverage for after-hours patient questions that may be urgent versus routine.
Consent and documentation
PeptIQ consent scopes control which patient app data the clinic may view. Separately, your organization still needs informed-consent practices appropriate to the therapies and counseling you provide, documented in your designated medical record.
- Distinguish app data-sharing consent from treatment informed consent.
- Record clinical decisions, counseling, and adverse-event follow-up in the EHR or chart of record.
- Keep Education content and Research answers as decision-support context—not as the chart note itself.
- Define retention, audit, and breach-response expectations with your compliance lead.
Sourcing versus PeptIQ scope
How your clinic sources compounds—compounding pharmacy relationships, distributor agreements, or companion ecommerce such as Forge—is a business and regulatory decision outside the Provider Console. PeptIQ helps you invite patients, assign plans, observe adherence signals, and educate staff; it does not certify suppliers or execute checkout.