Education home

Patient onboarding

Sharing PeptIQ with patients

How clinics introduce PeptIQ: invitation, consent, what the app is for, what it is not, and how to keep expectations aligned with care—not commerce hype.

Handling10 min read

A clean patient pitch

Patients adopt tools faster when the pitch is concrete. PeptIQ helps them see the plan your clinic assigned, log administrations, and share consented health information with the care team. It is not a pharmacy, not an ER, and not a guarantee of results.

  • “We use PeptIQ so you and the clinic share the same plan and schedule.”
  • “Logging helps us tell a missed dose from a late entry.”
  • “You control which data the clinic can see—review the consent screens carefully.”
  • “If something feels urgent, use emergency pathways—not app chat alone.”

Invitation and consent flow

  1. 1Verify the email through your identity process, then send Invite patient from the console.
  2. 2Ask the patient to open the invite, install or open the PeptIQ app, and complete clinic connection.
  3. 3Walk through consent scopes: injections, labs, protocols, vitals, messaging as applicable.
  4. 4Confirm the roster shows an active link before assigning a plan.
  5. 5Assign the protocol and verify the patient can see it in-app before they leave.

Ongoing coaching

The first two weeks set the habit. Schedule a short adherence check-in, celebrate honest logging (including skips), and update the assignment when the clinician changes the plan—never leave verbal edits floating outside the snapshot.

  • Use Adherence views to spot logging gaps early.
  • Route dosing change requests to licensed clinicians.
  • If consent is revoked, stop expecting clinical panels and follow EHR policy.
  • Keep commerce conversations in approved channels if your clinic uses companion checkout.