Med spa playbook

Med spa getting started with peptides

A med-spa-first launch path: how to scope offerings, staff the floor, store inventory, and connect clients to PeptIQ without turning the spa into a compounding pharmacy overnight.

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Scope the offer before you advertise it

Med spas often feel pressure to add “peptide programs” because clients ask. Start by deciding what your licensed clinicians will actually evaluate and supervise. Marketing language should never outrun medical director approval, sourcing agreements, and documented consent.

Name which clinicians own candidacy decisions and who may only coach adherence.
Separate aesthetic packages from medical evaluation visits when your state rules require it.
Write down compounds you will not discuss until sourcing and SOPs exist.
Agree how adverse events escalate after hours—spa reception is not an ER triage line.

Floor operations that keep clients safe

1Train front desk scripts: invitations, app install, consent, and “clinical questions go to the clinician.”
2Stage education materials in the treatment room—not as verbal-only teach-outs between appointments.
3Use PeptIQ templates so every provider starts from the same approved plan language.
4Review Alerts daily for missed-dose and supply prompts before the spa opens.
5Close the loop: after the first week, capture SOP edits from real client friction.

Set client expectations early

Peptide interest often arrives with forum dosing charts and influencer timelines. Med spas win trust by slowing the conversation: candidacy, evidence limits, logging honesty, and when to call the clinic—not by matching online intensity.

Explain that PeptIQ logging helps the care team see adherence signals—it is not a scoreboard.
Teach home storage using the label the client actually received, not a generic internet tip.
Be explicit about research-use framing when that is the compliance posture for a compound.
Point commerce (if any) to approved companion systems such as Forge—not improvised DMs.