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Patient onboarding

Invite patients and manage consent

Connect a patient to your clinic and understand when clinical information becomes visible.

7 min readPatients and care plans
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Invite a patient

  1. 1Open Patients and choose Invite patient.
  2. 2Enter the patient’s email carefully and send the invitation.
  3. 3Ask the patient to open the invitation, sign in to the PeptIQ app, and review the clinic connection.
  4. 4Track the roster status until the link becomes active.

Resolve missing clinical data

  1. 1Confirm the patient link is active for the current clinic.
  2. 2Check whether the relevant consent scope is granted and not expired or revoked.
  3. 3Ask the patient to refresh or reopen the patient app after changing consent.
  4. 4Refresh the patient chart. Do not work around a consent restriction by copying data into an unrelated field.